AVALIANDO O CONTROLE ESTATÍSTICO DE QUALIDADE DO FLUXO AÉREO DO AEROPORTO SANTA MARIA ARACAJU-SE

The control chart is a method of detecting assignable --S. in order to verify the airflow of Aracaju-SE airport, the variables are: shipments, landings, takeoffs and landings for the years 2007 to 2012. The variables used for this study were provided by the airport by the administration of INFRAERO. It was made a descriptive analysis of the variables studied. The software used for analysis of the results was the STATISTICA 11. We made the control charts and notices that there were points out of statistical control, so there is the autocorrelations of the data, and then applies the Box and Jenkins models -ARIMA so the series becomes stationary and thus remove the autocorrelations of data. The technical proposal, first remove the autocorrelation of the data and then redo the graphics was statistically satisfactory. And with the waste obtained in models, it was made the revised charts, showing that all points are within the control limit, demonstrating that the process is in statistical quality control.