158 publication(s) trouvée(s)
Article scientifique
Evidence-based healthcare practice adoption: The impact of electronic health records
Background: For healthcare institutions, proper documentation of the upkeep of patient medical records is imperative. In addition, without a record …
Article scientifique
The impact of public procurement on delivery of quality education in Queensburgh secondary schools, KwaZulu-Natal province, South Africa
Background: The South African government is faced with the challenge of expediting the provision of basic services while at the …
Article scientifique
The significance of total quality management implementation challenges in service delivery
Background: Many of the total quality management (TQM) implementation challenges substantiated in the literature seem oriented towards various facets, including …
Article scientifique
Factors affecting effective citizen-based monitoring of frontline service delivery in South Africa
Background: In South African local government, citizen-based monitoring (CBM) for frontline service delivery is pivotal for enhancing governance. Understanding the …
Article scientifique
Impact of knowledge factors on implementation of smart card technology in public healthcare
Background: Healthcare quality continues to advance with the use of innovative, adaptable technology, which will also reduce costs, increase efficiency, …
Article scientifique
An examination of the Fourth Industrial Revolution in the context of the South African local government
Background: Local governments in South Africa have been called to account for service delivery inefficiencies and this resulted in them …
Article scientifique
The strategic role of traditional leadership in promoting good governance
Background: It is hypothesised that the limited roles and rights of traditional leadership in constitutional democracy in the selected case …
Article scientifique
Consultocracy in South African public service: A case of repositioned public administration curricula
Background: This article attempts to make a reasoned case for re-thinking and repositioning public administration education curriculum in South Africa …
Article scientifique
A co-production model for the South African housing sector
Background: The public housing delivery practices in South Africa are fragmented, resulting in various outcomes concerning housing delivery. There is …
Article scientifique
Social economic transformation in a dynamic world
Africa's Public Service Delivery & Performance Review is a peer reviewed journal, aimed at the promotion and sharing of knowledge, …
Article scientifique
Towards evidence-based human resource development for South African local government
Background: The effective management of human resources is crucial for the sustainability of municipalities. However, as evidenced by poor service …
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Acknowledgement to reviewers
No abstract available.
Article scientifique
Theory of Change as a monitoring and evaluation tool aimed at achieving sustainable human settlements
Background: The major challenge of the South African government has been to implement an effective Monitoring and Evaluation (M&E) process …
Article scientifique
China’s adherence to corporate social responsibility in Angola and the Democratic Republic of Congo: A comparative analysis
Background: China’s international relations with Africa have recently received much attention from the community of international relations scholars and practitioners. …
Article scientifique
Public finance in South Africa: Tax compliance and behavioural responses to tax increases
Background: Unfavourable macro-economic and socio-economic conditions have placed South Africa’s economy in a difficult fiscal situation, with rapidly growing public …
Article scientifique
Ethical violations: Shortlisting and interviewing processes in the South African public service
Background: Ethics, integrity and accountability in public service departments have weakened. These departments face ethical violations in recruitment, shortlisting, interviewing …
Article scientifique
Association between municipal credit management, responsiveness and service delivery
Background: Municipalities have come under fire for providing inferior services, which has sparked protests across the nation. Fraud, corruption, misappropriation …
Article scientifique
Investing in intrapreneurial capabilities for improved performance in state-owned enterprises
Background: State-owned enterprises (SOEs) are pivotal to the socio-economic development of any country. However, in most developing countries, these entities …
Article scientifique
An evaluation of funding challenges in the Malawian public healthcare delivery sector
Background: Reliable and adequate healthcare funding is crucial in public healthcare service delivery. However, district hospitals in Malawi, face funding …
Article scientifique
The state and progress of the gas to power programme in South Africa
Background: The Integrated Resource Plan (IRP) is a plan that strives to ensure energy security and directs the goals of …