A FRAMEWORK FOR ESTABLISHING A HUMAN ASSET REGISTER FOR THE IMPROVED MANAGEMENT OF PEOPLE IN PHYSICAL ASSET MANAGEMENT

People are fundamental to the success of managing physical assets. Line managers are increasingly becoming responsible for peoplemanagement activities that were traditionally placed within the human resources function, while often lacking effective peoplemanagement skills. A framework was developed to establish a human asset register to support asset managers in improving the management of people. The proposed framework provides a generic step-based approach to establishing a structured reflection of human dimensional information to facilitate the application of people management through asset managers. Structured expert interviews validated the proposed framework as providing a pragmatic method to solve the identified problem.