4002
Publications
8981
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Gestion des opérations
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Gestion des ressources humaines
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Gestion financière
6 publication(s)
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Management
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Publications
4002 publication(s) trouvée(s)
Article scientifique
Customer satisfaction in the digital era: evidence from Islamic banking
Abstract Purpose: Based upon an extended SERVQUAL model, this paper attempts to contribute to the Islamic banking literature by examining …
Article scientifique
Managing in a war zone: Somalian managers in the banking and mobile telecommunications sectors
Orientation: Management studies too often concentrate on supposedly normal market conditions in stable, developed countries. In reality, most forms of …
Article scientifique
Apostle Paul's Fundraising Economic Theory of Savings and Social Change
This article critically explores the idea of savings from the New Testament perspective, particularly, using the Pauline fundraising strategy. It …
Article scientifique
Current Directions and Future Research Priorities of Customer Data Analysis
Customer analysis is receiving special attention from both researchers and professionals. The objective of this paper is to identify the …
Article scientifique
Establishing a strategic thinking approach at the University of Zambia
The purpose of this study was to establish the use of strategic thinking variables in a public university, the University …
Article scientifique
Influence of innovation in strategy implementation on organizational performance
This study sought to assess whether innovation in the strategy implementation process contributed to sustained business performance with a specific …
Article scientifique
Influence of work specialization on employee development
There are visible challenges with employee development at Telkom Kenya where employees remain in one position for many years with …
Article scientifique
Ranking the prevalence of construction cost overrun risk factors in completion of public-private partnership projects
The purpose of the study was to identify and rank the prevalence and severity of risk factors construction cost overrun …
Article scientifique
Service tangibility on repeat visits in two-five star rated hotels in Nairobi County
This study evaluated the influence of service tangibility on repeat visits in two-five star rated Hotels in Nairobi County. The …
Article scientifique
Effect of talent management on service delivery in the hospitality industry
Talent management impacts on service delivery in the hospitality industry. The aim of the study was to assess the effect …
Article scientifique
Transformation leadership style and employee job satisfaction in county government of Kakamega, Kenya
Transformational leadership is critical because of its contribution to organizational positive outcomes such as improved performance, motivation, and employee job …
Article scientifique
Precursors and outcome of customer satisfaction/delight in business-to-consumer relationships in Botswana
Purpose: This study examines the degree and the extent to which the satisfaction/delight of cellular network customers in Botswana is …
Article scientifique
Illustrating school-to-work transition through drawings: An exploratory study with a sample of South African students
Orientation: Unemployment is a matter of great concern within the South African context.Research purpose: The purpose of this study was …
Article scientifique
Positive deviant unemployed individuals: Survivalist entrepreneurs in marginalised communities
Purpose: This exploratory study aimed to provide a description of the experiences and perceptions of survivalist entrepreneurs in under-resourced communities. …
Article scientifique
Critical success factors for integrating talent management strategies with wellness interventions
Orientation: The current demands in organisations continue to challenge the need for creative, flexible and responsive talent to ensure customers’ …
Article scientifique
Influence of employer-employee relationships on service quality in the hospitality industry in Nakuru County, Kenya
Employees are the backbone of the hospitality industry, and the people in service are inseparable from the service they provide. …
Article scientifique
Examining the influence of supplier integration on supply chain performance in South African small and medium enterprises
Background: As the South African economy continues to grow, the role of small and medium-sized enterprises (SMEs) as a potential …
Article scientifique
Utilisation of digital central supplier database in enabling electronic procurement in the Limpopo provincial departments
Background: The establishment of a digital central supplier database (CSD) in the Limpopo provincial departments was envisaged not only to …
Article scientifique
Impact of venture capital financing on small- and medium-sized enterprises’ performance in Uganda
Background: Small- and medium-sized enterprises (SMEs) in Africa and Uganda suffer from lack of finance for their survival and growth. …
Article scientifique
Design thinking in entrepreneurship education: Understanding framing and placements of problems
Orientation: Design thinking presented an alternative lens for entrepreneurship education. Research purpose: The purpose of this article was to illustrate …